These Terms and Conditions govern your use of Smash, operated by Softon Ltd under licence from the Anjouan Gaming Authority (licence number ALSI-202409012-FI1). By registering an account or using any part of the site, you confirm that you have read, understood, and agreed to be bound by the terms set out below. If you do not agree, you must not use the site.

Player Eligibility and Account Responsibilities

You must be at least 18 years of age to register and play on Smash. Adult residents in the United Kingdom are eligible to register and participate under these terms. It is your responsibility to ensure that online gambling is lawful in the jurisdiction from which you access the site before doing so.

Each player is permitted to hold one account only. Opening duplicate or additional accounts — whether under the same name, payment method, household, or device — is strictly prohibited. Where we identify multiple accounts linked to a single individual, we reserve the right to close the duplicate accounts, void any associated balances or bonuses, and withhold pending withdrawals pending investigation.

When registering, you are required to provide accurate, complete, and up-to-date personal details. You must notify us promptly if any of your registered information changes. We may carry out identity verification checks at any point, and failure to satisfy those checks may result in restricted access or account closure. You are solely responsible for maintaining the confidentiality of your login credentials. If you suspect that your account has been accessed without your authorisation, you must inform our support team immediately.

Bonuses, Deposits, Withdrawals, and Prohibited Conduct

The minimum deposit and minimum withdrawal amounts are each £20. Withdrawal requests are typically processed within 0–24 hours, subject to completed verification. Bonuses, including any welcome offer, are subject to individual promotional terms. As a general principle, bonus funds must meet the applicable wagering requirement before any associated winnings can be withdrawn. A maximum bet limit applies whilst bonus funds are active, and exceeding that limit may result in the bonus and related winnings being forfeited. Bonus validity periods are fixed, and unused bonus funds will be removed once a promotional period expires.

We do not permit fraudulent activity of any kind on the site. This includes, but is not limited to, the use of automated software or bots to interact with games, collusion between players, chargebacks, the exploitation of software errors, and any form of coordinated abuse of promotional offers. Where we have reasonable grounds to suspect any such activity, we may suspend or permanently close the account in question, retain funds under investigation, and report the matter to the relevant authorities where required by law.

We reserve the right to amend these Terms and Conditions at any time. Where changes are material, we will make reasonable efforts to notify you before they take effect, for example by displaying a notice on the site. Continued use of Smash following any update constitutes your acceptance of the revised terms. If you do not accept the updated terms, you should cease using the site and contact our support team to discuss the closure of your account.

If you have a dispute regarding any aspect of your account or our decisions, you should contact our support team in the first instance. We will endeavour to resolve complaints fairly and within a reasonable timeframe. If a dispute cannot be resolved through our internal process, you may escalate the matter through the appropriate external dispute resolution channel as indicated by the licensing authority.